FAQ

Answers to common questions.

Everything you need to know about our process, services, and how we work.

Can we speak before committing to a project?

Yes. We can arrange an initial call to understand your goals, talk through scope, and advise on the best next step before any work begins.

How does your website project process work?

We start with discovery to understand your goals, audience, and current challenges. From there we move into strategy, design, development, testing, and launch, with clear milestones and feedback points throughout.

How long does a typical website project take?

Most brochure-style websites take around four to eight weeks, while larger custom builds can take longer depending on content, approvals, integrations, and functionality.

What do you need from us to get started?

Usually we need a short discovery call, access to any existing brand assets, an outline of your services, and a sense of your goals. If you do not have all of that yet, we can help shape it with you.

Will we be involved during the project?

Yes. We keep the process collaborative so you can review strategy, approve designs, and give feedback at key stages without needing to manage the build day to day.

Can you redesign our existing website?

Absolutely. We often work with businesses that have an existing site but need a stronger design, better messaging, improved performance, or a more modern content structure.

Will our new website be mobile responsive?

Yes. Every website we build is designed to work cleanly across desktop, tablet, and mobile, with attention to usability, readability, and performance on smaller screens.

Do you write website content as well as design and development?

We can help with content structure, messaging, and page copy guidance. If needed, we can also support content refinement so the finished site is clearer and more conversion-focused.

Can you help with SEO on the new website?

Yes. We build with strong SEO foundations in place, including technical structure, metadata, performance, and page hierarchy, and we can also advise on broader content and search strategy.

Do you offer ongoing support after launch?

Yes. We can continue supporting your website with updates, maintenance, performance improvements, content changes, and technical help after launch.

Can you work with our current tools and systems?

In many cases, yes. We regularly connect websites with CRMs, enquiry forms, analytics tools, booking systems, payment platforms, and other business software.

How much does a website project cost?

Pricing depends on the scope, content requirements, custom functionality, and integrations involved. After a discovery conversation, we provide a clear proposal based on the work required.

Can you update and maintain our website after it goes live?

Yes. If you want ongoing support, we can handle updates, improvements, security checks, and content changes so the website stays current and reliable.

From Our Insights

Helpful reads.

Insights, guides, and practical advice to help you grow your business online.

Web Development Insights for SMEs7 June 2026

Why Your Website Gets Traffic But No Enquiries (And How to Fix It)

You have invested in SEO, Google Ads, or social media marketing. Your analytics show visitors arriving every day. Yet the phone is not ringing, your inbox remains quiet, and enquiry forms receive little attention. It is frustrating because, on the surface, the marketing appears to be working. People are finding the website. The campaigns are […]

Read Why Your Website Gets Traffic But No Enquiries (And How to Fix It)